Operational Reviews for Government


Oracle 360 provides independent operational reviews for local and State government agencies that assess organisational performance, identify opportunities for improvement and support better service outcomes for communities.

 

With more than 30 years of local and State government experience, we specialise in reviewing and improving Parks and Open Space, Civil Infrastructure and City Cleansing services. Our services can be tailored to an entire department, individual section, or specific operational team, allowing councils and government agencies to target areas where improvement opportunities are greatest.


We evaluate systems, processes, workforce capability, compliance obligations and operational practices using an evidence-based approach to identify strengths, emerging risks and improvement opportunities.


Our operational reviews deliver practical, cost effective recommendations that:


  • Provide a research report to inform decisions around operational systems and changes to service delivery. 
  • Improve operational efficiency and organisational effectiveness.
  • Strengthen alignment between service delivery and strategic objectives.
  • Enhance governance, accountability and workforce performance.
  • Identify and mitigate operational and compliance risks.
  • Support sustainable improvements in customer and community outcomes.
  • Optimise organisational structures, functions, roles and responsibilities.


Through clear advice, practical solutions and expert support, Oracle 360 helps councils build stronger, more efficient organisations that are better equipped to meet current and future service demands.



Training and Coaching


Oracle 360 delivers training and coaching that is:


  • tailored to real operational contexts
  • aligned to your organisation’s strategy, operating model and performance goals


We prioritise the:


  • skills that matter most to your organisation/teams
  • design of practical sessions that translate directly into improved execution in the field


Oracle 360 designs and delivers training and coaching that your operational workforce can relate to. This is particularly powerful when delivering training such as leadership, operational strategy or Code of Conduct.


Depending on your organisational needs, training can be delivered in person, online or via a hybrid approach.



Operational Excellence


Oracle 360 can assist your organisation in developing high performing operational teams through targeted training, coaching and change delivery support.


We understand:


  • the inherent challenges and complexities of delivering services through a large mobile workforce
  • that a single approach cannot meet every operational need
  • that individuals and teams learn and develop in different ways
  • services delivery options and their real value


We value:


  • strong and visible leadership
  • disciplined strategy execution
  • continuous improvement
  • workforce capability development
  • simple consistent processes
  • clear purpose and priorities



Leadership & Governance


Oracle 360 assists leaders to:


  • strengthen governance and decision‑making
  • establishing clear frameworks, defined roles, and practical controls that drive stronger performance
  • enhance their leadership capability to guide teams through change


We work with individuals and teams to: 


  • identify and manage risk early
  • align organisational, team and individual priorities
  • embed oversight mechanisms that support confident and consistent decision making


We train leaders in:


  • maintaining clear direction
  • developing strong relationships
  • disciplined execution
  • supporting their teams in learning, adapting and mitigating operational risks before they escalate


We bridge strategy and operations by embedding decision frameworks and controls that make everyday decision making predictable and aligned with organisational priorities.



SchedWORX


SchedWORX is a unique software application that has been specifically designed to manage and monitor operational works to reduce costs, deliver increased operational efficiencies, productivity, and customer satisfaction.


SchedWORX is an Australian designed product designed and engineered by Unitech Solutions, with the assistance of Oracle 360. SchedWORX operates on all IOS and android devices, including tablets, mobile phones and PCs.


The software has strong functionality in the areas of Asset Management, Infrastructure Planning and Reporting and WHS /Risk Management.


A short video with further information is available here.


Please contact Oracle 360 for specialist consultation services for SchedWORX.